Return Policy
Last Updated: March 11, 2026
We want you to feel confident in your purchase from TREADS. If you experience an issue with your order, please review the policy below.
Product / Defect Returns
Returns are accepted under the following conditions:
Product must be unworn and unused
Returns must be requested within 7 days of receiving your order
The product must be in original condition
Return Process
To request a return:
Email [email protected]
Include a photo of the product
Include your order information
Once your request has been reviewed, we will provide further instructions.
If approved, a return shipping label will be emailed to you.
Non-Returnable Items
For hygiene and product integrity reasons, worn socks or items that show signs of use may not be eligible for return.
Exchanges
If you received a defective or incorrect item, we will work with you to resolve the issue promptly.
Contact
For any return-related questions, please contact:
Email: [email protected]
Location: Houston, Texas